Activating & Deactivating Quick Reference Guide

CONTENTS

Introduction

Accessing the Activation Page

Activating the Till

Accessing the Till

Deactivation

Introduction

This Quick Reference Guide (QRG) will take you through the process of activating & accessing your till, as well as clearing it down to reactivate as another location.

Accessing the Activation Page

You should have an icon on your desktop labelled Cybertill Main Login.

• Double click on this icon to open the Cybertill system.

Note: this is the quickest & easiest way to access.

Alternatively, if you do not have this icon, you can access via another icon labelled Internet Explorer.

• Double click to open.

• Type in your Cybertill system’s URL (i.e. the system’s web address) into the address bar. It will appear in this format: http://ct###.c-pos.co.uk Note: there is no “www” at the beginning. Also, the ### represent a set of numbers unique to your business. Please do not copy the URL in the below example. This is an example only.

The following page should be displayed:

Activating the Till

• Take your nine-digit Licence Number (sometimes also referred to as ‘Licence Key’ or ‘Activation Key’) and type it into the labelled field.
• Click Next to continue

The login page is now displayed.

• Enter your Username & Password into the relevant fields.

• Click Login

Next,

• click on the Till dropdown.

• Select the correct Till name (at the correct Location) that you wish to activate your tablet device as.

Note: you may also see a second dropdown labelled Mobile device. You do not need to take any action with this field, so please ignore.

Once you have chosen the relevant Till,

• click Next.

You’ll then see an ‘Activation successful’ message.

• Re-enter your Username and Password once more and select Login.

You have now successfully activated and logged into your back office system. 

Note: you only need to activate again, when a ‘deactivation’ has been carried out (shown further on in the QRG).

Accessing the Till

From within the Back Office, 

• locate and then select the Till menu located at the top of the page.

The Till will now open:

• Continue to use as standard.

Deactivation

In order to activate your tablet device as another Till, 

• locate to the back office. 
• Select the Admin menu located at the top of the page.

• Scroll down to the bottom of the page and locate to the Deactivation section. 
• Click on Deactivate.

You will receive the below message. To confirm the deactivation, 

• select OK.

You will automatically return to the activation page:

To activate as a new location, please refer back to the Activating the Till section of the guide and repeat the process.